We are always committed to the mission of creating happy hot pot time and spreading healthy hot pot culture to foodies all over the world through selected products and innovative services. As a large restaurant chain with global outreach, following the business principle of integrity, Haidilao seeks to provide consumers with more thoughtful services and healthier, safer and better food with more nutrition, while enhancing the stability and safety of food quality.
Communication is a must in establishing trust among people and Chinese hot pot is a perfect choice for enhancing social networking at table. Haidilao is committed to encouraging more people to chat with each other and enjoy their food at table, and creating a kind of table culture favored by young people around the world.
Taking customer experience as our top priority, we always provide innovative and pleasant services to our customers. All the personalized services offered by our restaurants are derived from the innovative ideas of our staff. These warm and personalized services turn every meal into a happy experience.
Founded in 2010, the Haidilao College is dedicated to driving the strategic development of the enterprise, passing down the corporate culture, identifying and defining the essence of best business practices and training talents with practical skills. Following the motto of our college “hard work can change the destiny and wisdom makes dream come true”, we have opened special training sessions for different posts in the restaurants with a diversified range of courses in culture, systems, vocational skills and knowledge and activities such as sand table simulations. In the meantime, we create opportunities for our employees to engage in flexible learning at any time anywhere by extending online and offline training platforms to empower every employee and drive the sustainable development of our enterprise.